Pricing chaos
Quotes live in spreadsheets, formulas break, and prices are inconsistent.
Operational clarity built into systems.
Get custom integrations, faster reporting, cleaner CRM/ERP data, fewer document bottlenecks, and less manual copy-paste across the workflows your business depends on.
Where operations break
The manual work is usually hiding in the gaps between systems
The symptoms differ, but the underlying pattern is familiar: important work gets stuck between disconnected tools, manual checks and repeated handoffs.
Manual data transfer
Staff copy data between CRM, ERP, PDFs, emails and internal tools.
Slow reporting
Managers wait for manual exports, CSVs and ad-hoc reports.
Disconnected systems
CRM, ERP, accounting, CAD and cloud tools do not talk to each other.
Document bottlenecks
Orders, PDFs, invoices and vendor documents need manual checking.
Process dependency
Critical knowledge lives in people’s heads, old files, email threads and undocumented workarounds.
Services
Practical systems that remove operational drag
The work starts with the workflow and business value. Then the right technology is chosen to make the process simpler, more reliable and easier to operate.
Workflow Automation Audit
Map the current process, find bottlenecks, and identify the automations with the clearest return.
- Workflow map
- System and data-flow map
- Bottleneck list
- Implementation roadmap
Internal Tools
Custom web apps for teams that have outgrown fragile spreadsheets and manual admin work.
- Pricing calculators
- Admin dashboards
- Approval tools
- Reporting and data-entry interfaces
CRM/ERP Integrations
Connect the systems that hold your customer, order, product and reporting data so it moves automatically.
- CRM to ERP sync
- Accounting API connections
- Reporting pipelines
- Quote and order automation
Configurators & Pricing Systems
Sales tools for companies selling custom, made-to-order or configurable products.
- Product configurators
- SketchUp/Rhino/CAD workflows
- Bill of materials generation
- Live pricing and sales tools
Document & AI Workflows
Use AI where it makes business sense to reduce document-heavy operational work.
- PDF extraction
- Order parsing
- Document classification
- Internal knowledge assistants
Reporting & Decision Systems
Turn scattered operational data into dashboards, exports and reports that managers can actually use.
- KPI dashboards
- Scheduled PDF/CSV reports
- ERP/CRM reporting logic
- Data cleanup and validation
Case studies
Operational problems turned into working systems
Each engagement starts with a real bottleneck and ends with a clearer, more dependable way for the business to work.
Furniture & Interior
SketchUp Interior Configurator
- Problem
- Custom interior products were difficult to configure, price and connect to business systems.
- Solution
- Built a custom 3D configurator with product logic, pricing and CRM/ERP connection.
- Business value
- Faster sales workflow, fewer manual steps, and more consistent quoting.
- SketchUp API
- Ruby
- JavaScript
- Azure
- Terraform
- CRM/ERP
Pricing systems
ERP-Connected Pricing Calculator
- Problem
- Pricing depended on manual spreadsheets and static product data.
- Solution
- Built an internal pricing calculator connected to live ERP product prices.
- Business value
- Faster quoting, fewer spreadsheet errors, and live pricing data.
- GCP
- Cloud Run
- REST APIs
- Docker
- Secret Manager
Reporting automation
Cloud Reporting & ERP Automations
- Problem
- Business reports required manual exports and repeated work.
- Solution
- Built serverless reporting pipelines generating PDF and CSV reports from ERP/CRM data.
- Business value
- Centralized reporting logic and reduced manual reporting.
- Python
- GCP
- Cloud Run
- Cloud Functions
- GitHub Actions
Knowledge Workflows
Slack AI Knowledge Assistant
- Problem
- Internal knowledge was hard to access quickly.
- Solution
- Built a Slack-based conversational assistant for internal teams.
- Business value
- Faster internal answers and less repetitive searching.
- Python
- OpenAI API
- Slack
- Docker
- GCP
Document workflows
Document / Order Automation
- Problem
- Orders and vendor documents required manual review and matching.
- Solution
- Built an AI-assisted extraction and matching prototype around document and ERP logic.
- Business value
- A practical route to reducing manual back-office work.
- Document AI
- Python
- ERP logic
- Embeddings
CRM Integrations
Booking & External Producer Integrations into CRM
- Problem
- Bookings and production details were split between external tools and the CRM, creating manual handoffs.
- Solution
- Automated booking flows with Zapier, then added secure UI panels inside the CRM for production order visibility.
- Business value
- Sales bookings and production work became connected inside one operational workflow, reducing manual transfers.
- Zapier
- n8n
- CRM
- CRMScript
- Automation workflows
- Secure UI panels
How we work
Start with the workflow, then build the right level of system
Every project starts by understanding the workflow before touching the technology. The goal is not to automate everything — it is to fix the bottleneck that creates the most operational drag.
- 01
Map
Understand the workflow, systems, people and data.
- 02
Measure
Estimate time lost, error risk and business value.
- 03
Prioritize
Choose the automation with the best ROI and lowest complexity.
- 04
Prototype
Build a small working version fast.
- 05
Implement
Deploy, secure, document and improve the system.
This is not guesswork
Manual work compounds faster than it looks
The cost of operational drag is rarely visible in one task. It appears when the same checks, exports, updates and follow-ups repeat every week across the business.
10 hrs/week
Lost to repeated work
One recurring manual process can quietly consume a full working day every week once exports, checks, corrections and follow-ups are included.
58%
Of the workday lost to work about work
Coordination, status chasing and manual follow-up often take more time than the actual work clients care about.
3–5 systems
Touched by one workflow
A single quote, order or report often moves through multiple systems, documents, inboxes and shared folders before the work is done.
1 error
Can break trust
Wrong pricing, outdated data or a missed document check can create rework, delays and uncomfortable customer conversations.
Recommended next step
Operational Automation Audit
A paid diagnostic for companies with a real workflow problem that needs more than a quick call. The audit maps the process, identifies bottlenecks and turns the problem into a clear technical implementation plan.
Usually recommended after the free fit call.
€750
- 60–90 minute workflow interview
- Current workflow map
- System and data-flow map
- Bottleneck analysis
- Automation opportunity list
- Recommended first implementation
- Fixed-scope proposal
Best fit
Companies where the work is real, messy and repeatable
A good fit is any business where important work depends on repeated workflows, manual coordination, documents, approvals, schedules, quotes, reporting or data moving between tools. The list is guidance, not a limit.
- Furniture & interior companies
- Construction / renovation / fit-out
- Custom manufacturing
- Wholesale & distributors
- Field service / installers
- Property management
- Operational B2B companies with Excel/tool chaos
- Service businesses with repeatable back-office workflows
About
Built by a technical operator, not a generic agency.
KoppelOS is run by Remi Koppel, a technical consultant focused on operational automation, internal tools, integrations and cloud-based business systems. My path started with an IT technician diploma at 18, continued through a bachelor’s degree in Automation & Control Systems Engineering, and a master’s degree in ICT Systems Engineering. That background shaped how I work: understand the real process first, then build a reliable system around it.
I work best with companies where the business is real, the workflows are messy, and the team needs a practical technical partner rather than a full internal software department.
Contact
Have a manual workflow that should not exist anymore?
Describe the workflow, systems and bottleneck. I’ll review the context and suggest the best next step: a quick fit call, a paid audit, or a focused implementation.
Start with a free workflow fit call
A short call to understand the workflow, the systems involved, the business impact and whether a paid audit is the right next step.
- 20–30 minutes
- Online meeting
- No preparation required beyond describing the problem
- If the problem is not a fit, you still get a clear recommendation